Challenge
In April 2014, Duke Raleigh Hospital held its first All Staff Event. This event was created for the hospital’s physicians, staff and volunteers with a goal to motivate and inspire all employees to embrace a unique system-wide commitment to transforming health care by becoming the best place to work, practice medicine and receive care. The All Staff video created by Contrast Creative in partnership with Duke Raleigh Hospital was integral to the event. This video featured three primary patient stories. “Recovery Steps: A Story of Advancement” features Duke Raleigh patient Calvin Ruffin, whose life stood in the balance until he was transferred to Duke Raleigh Hospital.
Once in the ICU, the team did something out of the ordinary. They created a protocol that gets ICU patients who are on a ventilator up and walking much earlier than ever before. The faster ICU patients can get up and get moving, the sooner they can get home.
Result
“Recovery Steps: A Story of Advancement” was presented at the 2014 Duke Raleigh Hospital All Staff Event to an audience of hospital employees. The video appears on the Duke Raleigh YouTube page.
The Duke Raleigh All Staff Event is still receiving positive feedback. It is hoped that the event will have a meaningful impact on Duke Raleigh Hospital employees by helping them connect hospital priorities with the honor of being able to serve patients during their greatest time of need. It is also anticipated that the All Staff Event video will help boost employee satisfaction and Patient Experience scores.